End User License Agreement
Content
Introduction
Please review this End User License Agreement (“EULA”) carefully before accessing the website located at https://noid.net/ (the “Website”) or before downloading and installing the NOID desktop application (the “App”). IMPORTANT NOTICE
IMPORTANT NOTICETHIS EULA CONTAINS LEGAL TERMS THAT GOVERN YOUR RIGHTS AND OBLIGATIONS. IF YOU DO NOT ACCEPT THESE TERMS, YOU MUST NOT USE THE WEBSITE OR THE APP.
Our Privacy Notice explains how personal data is collected and used when you access or use the Website and the App.
If you have any questions regarding this EULA or the operation of the Website or App, please contact us or review the F.A.Q. section for additional information.
About us
In this EULA, references to “we”, “us”, or “our” mean:
Legal name:Paranoid Software LTD
Registered address:36-38 Cornhill, London, England, United Kingdom
Email:help@noid.net — general inquiries privacy@noid.net — privacy-related inquiries You may contact us using the details above.
Please note:
- We may decline to respond to abusive or inappropriate communications.
- Customer support representatives are not authorized to modify or override this EULA. We are not bound by any statements inconsistent with this EULA.
If we determine that your communications or behavior toward our personnel are threatening or abusive, we reserve the right to terminate this EULA with you immediately.
Entire agreement
This EULA, together with any policies published on the Website or within the App (including the Privacy Notice), constitutes the entire agreement between you (“user”) and us regarding your use of the Website and App.
By using the Website, you represent and warrant that:
- you have read and understood this EULA and have the legal capacity to accept it;
- if you lack full legal capacity, you use the Website under parental or guardian supervision;
- your use of the Website is not restricted by applicable law;
- you will comply with this EULA and all applicable laws.
By clicking “I accept the agreement” during App installation, you further represent and warrant that:
- you have full legal capacity to enter into this EULA;
- you are at least 16 years old (or using the App under parental supervision);
- you are legally permitted in your jurisdiction to use the App;
- where applicable, you are legally permitted to pay for subscriptions using cryptocurrency;
- you will comply with all applicable laws and this EULA.
Website use
The Website provides information about us, the App, and related areas of expertise.
ImportantAny information published on the Website:
- is provided solely for general informational and illustrative purposes;
- does not constitute any guarantee of performance, results, or KPIs from using the Website or the App.
By using the Website, you acknowledge that your activities and any resulting outcomes are undertaken at your own risk and discretion. We are not responsible for any inability to access or use the Website or its content.
License and subscriptions
The App is available for free download via the Website.
AccountTo use the App, you must create a personal account (“Account”) by providing your email address. After registration, you must enter the 6-digit verification code sent to your email, set a password, and complete sign-in.
You must not transfer your Account to another person.
If you suspect unauthorized access or credential compromise, you must notify us immediately.
You may permanently delete your Account via in-App functionality or by contacting support.
Subscriptions
To continue using the App beyond the free license, you must purchase a subscription under one of the plans displayed on the Website.
Key terms:
- subscriptions are provided for the specific paid period and are not automatically renewed;
- plans may differ by price, duration, identity limits, features, and collaboration capabilities;
- some plans may allow unlimited seats or team functionality.
Payments are processed by third-party providers under their own terms. We are not responsible for personal data processed by such providers.
Additional features may require extra fees unless included in your plan.
If your local currency differs from the quoted currency, your bank’s exchange rate may apply and is outside our control.
We may modify subscription pricing with reasonable prior notice.
Subscription status and remaining time are visible in the App.
After subscription expiry:
- identities are suspended;
- we may retain a hash of the last backup for up to 180 days;
- failure to renew within that period may result in irreversible data loss.
Subscription changes may be requested by contacting us.
Important- upgraded subscriptions take effect upon payment confirmation;
- if switching to a cheaper plan, the change normally applies after the current plan expires, though manual assistance may be available upon request.
Refunds
If you experience technical issues, please contact support first.
Refund requests must be submitted to us. We may issue a full refund within 14 calendar days from purchase.
We may request supporting documentation and pause processing until such documentation is provided.
ImportantIf you voluntarily change your subscription, any unused portion is non-refundable.
Data received from third parties
We may receive limited personal data from external providers. The scope and legal basis of such processing are governed by the respective third party’s privacy documentation.
Example- Payment ID and confirmation status — provided by NOWPayments Ltd (see their Privacy Policy).
Intellectual property
The App and Website are owned and controlled by us. All materials, including text, graphics, software, trademarks, and other content (“Content”), are owned by us or used under license. Subject to compliance with this EULA, we grant you a limited, personal, non-exclusive, revocable, non-transferable license to use the App and Content for personal non-commercial or internal business purposes.
You must not:
- sell, rent, sublicense, or distribute the App (except limited internal team use where allowed);
- reverse engineer, decompile, or disassemble the software;
- create derivative works;
- provide access to third parties without authorization;
- use the App for spam, network attacks, or illegal activities;
- circumvent technical protection measures.
Any breach may result in termination and potential legal action.
All rights not expressly granted are reserved.
Third-party websites and services
The Website or App may integrate with or link to third-party services beyond our control.
We are not responsible for:
- third-party content or functionality;
- third-party data processing practices;
- compatibility or uninterrupted availability of external services.
Use of third-party services is at your own risk.
Warranties and disclaimers
The Website and App are provided “as is.” To the maximum extent permitted by law, we disclaim all warranties, including fitness for a particular purpose and non-infringement.
We do not guarantee:
- accuracy or timeliness of information;
- uninterrupted or error-free operation;
- absence of viruses or harmful components.
You acknowledge that use of the App does not guarantee any specific results.
We warrant only that the App will substantially perform according to its documentation during the license period.
Limitation of liability
You are responsible for ensuring your use of the App complies with applicable law. You are also responsible for actions of your team or anyone accessing the App through your Account.
To the maximum extent permitted by law, we are not liable for indirect, incidental, special, or consequential damages arising from use or inability to use the Website or App.
Statutory limitations apply where liability exclusions are prohibited by law.
Indemnification
You agree to defend, indemnify, and hold us harmless from any claims, damages, losses, or expenses (including reasonable legal fees) arising from:
- your breach of this EULA;
- your misuse of the Website or App;
- violations of law or third-party rights caused by you or your authorized users.
Governing law and jurisdiction
This EULA is governed by the laws of England and Wales.
If use of the App is unlawful in your jurisdiction, you must not use it.
Disputes shall first be resolved through good-faith negotiations. Failing resolution, disputes shall be submitted to the competent court with proper jurisdiction.
Claims must be brought within one (1) month unless a longer statutory period applies.
Electronic communications
By using the Website or App, you consent to receive communications (including emails and push notifications) relating to:
- your use of the services;
- updates to terms or functionality;
- subscription and transaction notices;
- newsletters and offers.
You may unsubscribe from marketing emails using the provided instructions.
Termination
We may modify, suspend, or discontinue the Website or App at our discretion with prior notice.
We may suspend or terminate access for suspected violations of this EULA and may cooperate with authorities in investigations.
You may terminate this EULA at any time by ceasing use and deleting the App.
Deleting the App does not automatically cancel an active subscription. You must cancel it manually.
Miscellaneous
We may monitor compliance with this EULA and restrict access where violations occur. If any provision is found invalid, the remaining provisions remain in force.
We may assign this EULA to a third party without affecting your rights.
Failure to enforce any provision does not constitute a waiver.
We may update this EULA at any time. Continued use after updates constitutes acceptance.
The current version is always available on the Website.
Additional policies published on the Website or App may supplement this EULA and will prevail in case of direct conflict within their subject matter.
A printed version of this EULA is admissible in legal proceedings to the same extent as other written records.